Case Knife Outlet
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Case Knife Outlet Guarantee

The Case Limited Lifetime Warranty:

We warrant each and every Case knife to be free of defects in material and workmanship for the life of the owner, and we will repair or replace with a new Case knife, at our option, any Case knife that is defective. That‘s how strongly we feel about the quality of our cutlery. Case does not warrant its products against normal wear or misuse. Case knives are not intended to be used as hammers, chisels, pry bars or screwdrivers. If your knife was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee. Our limited lifetime warranty gives you specific legal rights and you may have other rights which vary from state to state.

Zippo Warranty: All Zippo lighters are made right here in the U.S.A. and come with a lifetime "FIX it FREE" warranty.

If any Zippo product should ever fail just return it to Zippo manufacturing for a FREE repair.

No sales receipt, no questions. Just a simple no-nonsense warranty on a great American made product.

How to send your Zippo Windproof lighter for repair:

  • Remove the inside unit from the lighter and allow the fuel to evaporate for two or three days.
  • Replace the inside unit in the lighter case.
  • Package lighter securely in an over sized box or padded shipping bag (large packages are less likely to be lost.)
  • Multiple lighters may be sent in one package.
  • Include your name, address, telephone number and email address on a note inside the package.

Insure your package, send via a traceable method to:

Zippo Repair Clinic
1932 Zippo Drive
Bradford, PA 16701

Zippo Repair Clinic performs excellent repairs at no charge. Please do not attempt to perform repairs yourself, as it could damage the lighter beyond repair.

Do not affix materials to the lighter as they could damage the finish. Examples include Address labels, Tape, Rubber bands or pins.

Please do not attempt to re-attach emblems yourself, as the surface of the lighter may be further damaged in an attempt to remove the glue.

Zippo will send you an acknowledgment of our receipt of your repair if you include your email address.

May we suggest:
16300 Trapper
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Saturday from 9:00AM to 12:00PM
Closed Sundays and Federal Holidays

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W. R. Case & Sons Cutlery Company and Zippo Manufacturing Company, respectively

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